AI Assistant for Automotive and Watercraft Service Attendants

Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, refill antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.

Some Preparation Needed

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Core Responsibilities

  • 1Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.(Core task)
  • 2Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.(Core task)
  • 3Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.(Core task)
  • 4Clean parking areas, offices, restrooms, or equipment, and remove trash.(Core task)
  • 5Order stock, and price and shelve incoming goods.(Core task)
  • 6Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.(Core task)
  • 7Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.(Core task)
  • 8Rotate, test, and repair or replace tires.(Core task)
  • 9Prepare daily reports of fuel, oil, and accessory sales.
  • 10Clean windshields.

Top Skills Required

Active Listening
Speaking
Service Orientation
Operation and Control
Time Management
Critical Thinking
Coordination
Complex Problem Solving
Equipment Maintenance
Repairing

Knowledge Areas

Customer and Personal ServiceMechanicalSales and MarketingAdministration and ManagementMathematicsAdministrativeEngineering and TechnologyEducation and Training

Technology & Tools Used

In-Demand Technologies

Apple SafariMicrosoft EdgeMicrosoft ExcelMicrosoft OutlookMicrosoft WindowsMozilla Firefox

Other Tools

Inventory management systemsPoint of sale POS softwareSoftware librariesTimekeeping softwareWeb browser software

Daily Work Activities

Getting Information
Controlling Machines and Processes
Making Decisions and Solving Problems
Operating Vehicles, Mechanized Devices, or Equipment
Communicating with People Outside the Organization
Performing for or Working Directly with the Public
Handling and Moving Objects
Identifying Objects, Actions, and Events

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