AI Assistant for Gambling Surveillance Officers and Gambling Investigators

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

Some Preparation Needed

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Core Responsibilities

  • 1Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.(Core task)
  • 2Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.(Core task)
  • 3Report all violations and suspicious behaviors to supervisors, verbally or in writing.(Core task)
  • 4Develop and maintain log of surveillance observations.(Core task)
  • 5Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.(Core task)
  • 6Review video surveillance footage.(Core task)
  • 7Act as oversight or security agents for management or customers.(Core task)
  • 8Supervise or train surveillance observers.(Core task)

Top Skills Required

Monitoring
Critical Thinking
Speaking
Judgment and Decision Making
Reading Comprehension
Active Listening
Writing
Active Learning
Social Perceptiveness
Instructing

Knowledge Areas

English LanguagePublic Safety and SecurityComputers and ElectronicsMathematicsAdministrativeEducation and TrainingCustomer and Personal ServiceAdministration and Management

Technology & Tools Used

In-Demand Technologies

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Other Tools

FileMaker ProiView SystemsMicrosoft Paint

Daily Work Activities

Documenting/Recording Information
Working with Computers
Getting Information
Monitoring Processes, Materials, or Surroundings
Communicating with Supervisors, Peers, or Subordinates
Identifying Objects, Actions, and Events
Updating and Using Relevant Knowledge
Evaluating Information to Determine Compliance with Standards

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