AI Assistant for Labor Relations Specialists

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

Considerable Preparation Needed

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Core Responsibilities

  • 1Negotiate collective bargaining agreements.(Core task)
  • 2Investigate and evaluate union complaints or arguments to determine viability.(Core task)
  • 3Propose resolutions for collective bargaining or other labor or contract negotiations.(Core task)
  • 4Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.(Core task)
  • 5Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.(Core task)
  • 6Prepare evidence for disciplinary hearings, including preparing witnesses to testify.(Core task)
  • 7Mediate discussions between employer and employee representatives in attempt to reconcile differences.(Core task)
  • 8Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.(Core task)
  • 9Recommend collective bargaining strategies, goals, or objectives.(Core task)
  • 10Monitor company or workforce adherence to labor agreements.(Core task)

Top Skills Required

Active Listening
Speaking
Negotiation
Reading Comprehension
Writing
Critical Thinking
Persuasion
Social Perceptiveness
Complex Problem Solving
Judgment and Decision Making

Knowledge Areas

Personnel and Human ResourcesEnglish LanguageLaw and GovernmentAdministration and ManagementEducation and TrainingCustomer and Personal ServiceComputers and ElectronicsMathematics

Technology & Tools Used

In-Demand Technologies

KubernetesMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPoint

Other Tools

Internet Grievance System IGSLaborSoft LaborForce Arbitration/Appeals Manager moduleLaborSoft LaborForce Discipline Manager moduleLaborSoft LaborForce EEO Claims Manager moduleLaborSoft LaborForce Grievance Manager moduleLaborSoft LaborForce Incident Tracking moduleLaborSoft LaborForce Personnel Manager moduleLaborSoft LaborForce Reporting/Dashboard Manager moduleMicropact entellitrak Labor Relations Edition

Daily Work Activities

Resolving Conflicts and Negotiating with Others
Getting Information
Making Decisions and Solving Problems
Establishing and Maintaining Interpersonal Relationships
Communicating with Supervisors, Peers, or Subordinates
Evaluating Information to Determine Compliance with Standards
Processing Information
Organizing, Planning, and Prioritizing Work

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