AI Assistant for Retail Salespersons

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Some Preparation Needed

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Core Responsibilities

  • 1Greet customers and ascertain what each customer wants or needs.(Core task)
  • 2Recommend, select, and help locate or obtain merchandise based on customer needs and desires.(Core task)
  • 3Compute sales prices, total purchases, and receive and process cash or credit payment.(Core task)
  • 4Prepare merchandise for purchase or rental.(Core task)
  • 5Answer questions regarding the store and its merchandise.(Core task)
  • 6Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.(Core task)
  • 7Demonstrate use or operation of merchandise.(Core task)
  • 8Describe merchandise and explain use, operation, and care of merchandise to customers.(Core task)
  • 9Ticket, arrange, and display merchandise to promote sales.(Core task)
  • 10Inventory stock and requisition new stock.(Core task)

Top Skills Required

Persuasion
Active Listening
Speaking
Service Orientation
Social Perceptiveness
Negotiation
Critical Thinking
Reading Comprehension
Writing
Active Learning

Knowledge Areas

Sales and MarketingCustomer and Personal ServiceEnglish LanguageAdministration and ManagementMathematicsAdministrativePsychologyComputers and Electronics

Technology & Tools Used

In-Demand Technologies

Adobe AcrobatAdobe Creative Cloud softwareAdobe IllustratorAdobe InDesignAdobe PhotoshopApple macOSAutodesk AutoCAD

Other Tools

Advanced Retail Management Systems Retail ProAmerican Precision Instruments RegitASI Point of SaleAttitude POS itive AccuPOS RetailBibase 4POS RetailBlinkCAP Automation SellWiseComcash ERP

Daily Work Activities

Performing for or Working Directly with the Public
Selling or Influencing Others
Getting Information
Establishing and Maintaining Interpersonal Relationships
Making Decisions and Solving Problems
Communicating with Supervisors, Peers, or Subordinates
Identifying Objects, Actions, and Events
Updating and Using Relevant Knowledge

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