AI Assistant for Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.

Considerable Preparation Needed

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Core Responsibilities

  • 1Negotiate prices or terms of sales or service agreements.(Core task)
  • 2Prepare and submit sales contracts for orders.(Core task)
  • 3Visit establishments to evaluate needs or to promote product or service sales.(Core task)
  • 4Maintain customer records, using automated systems.(Core task)
  • 5Answer customers' questions about products, prices, availability, or credit terms.(Core task)
  • 6Quote prices, credit terms, or other bid specifications.(Core task)
  • 7Contact new or existing customers to discuss how specific products or services can meet their needs.(Core task)
  • 8Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.(Core task)
  • 9Compute customer's installation or production costs and estimate savings from new services, products, or equipment.(Core task)
  • 10Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.(Core task)

Top Skills Required

Speaking
Persuasion
Active Listening
Negotiation
Social Perceptiveness
Reading Comprehension
Service Orientation
Coordination
Active Learning
Writing

Knowledge Areas

Customer and Personal ServiceSales and MarketingEnglish LanguageAdministration and ManagementMathematicsProduction and ProcessingComputers and ElectronicsAdministrative

Technology & Tools Used

In-Demand Technologies

Amazon Web Services AWS softwareApache HadoopGoogle AnalyticsGoogle Workspace software

Other Tools

Act!ActionWareAdTrack Customer Acquisition Management CAMAMG Teleran SalesInSyncCegedim Target Software Target SFA Pharmaceutical SuiteCitrix cloud computing softwareCustomer relationship management CRM softwareEnterprise application integration EAI softwareFileMaker ProGoogle AdsHEAT Software GoldMine

Daily Work Activities

Establishing and Maintaining Interpersonal Relationships
Getting Information
Communicating with Supervisors, Peers, or Subordinates
Organizing, Planning, and Prioritizing Work
Communicating with People Outside the Organization
Selling or Influencing Others
Resolving Conflicts and Negotiating with Others
Making Decisions and Solving Problems

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