AI Assistant for Waiters and Waitresses

Take orders and serve food and beverages to patrons at tables in dining establishment.

Some Preparation Needed

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Core Responsibilities

  • 1Collect payments from customers.(Core task)
  • 2Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.(Core task)
  • 3Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.(Core task)
  • 4Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.(Core task)
  • 5Take orders from patrons for food or beverages.(Core task)
  • 6Prepare checks that itemize and total meal costs and sales taxes.(Core task)
  • 7Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.(Core task)
  • 8Clean tables or counters after patrons have finished dining.(Core task)
  • 9Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.(Core task)
  • 10Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.(Core task)

Top Skills Required

Service Orientation
Active Listening
Speaking
Social Perceptiveness
Coordination
Monitoring
Critical Thinking
Reading Comprehension
Persuasion
Judgment and Decision Making

Knowledge Areas

Customer and Personal ServiceEnglish LanguageSales and MarketingFood ProductionMathematicsAdministration and Management

Technology & Tools Used

In-Demand Technologies

Facebook

Other Tools

BlinkCompris Advanced Manager's WorkstationCompris softwareHospitality Control Solutions Aloha Point-of-SaleIntuit QuickBooks Point of SaleMICROS Systems HSI Profits SeriesNCR Advanced Checkout SolutionNCR NeighborhoodPOSPoint of sale POS softwareThe General Store

Daily Work Activities

Performing for or Working Directly with the Public
Identifying Objects, Actions, and Events
Performing General Physical Activities
Handling and Moving Objects
Communicating with Supervisors, Peers, or Subordinates
Judging the Qualities of Objects, Services, or People
Getting Information
Establishing and Maintaining Interpersonal Relationships

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