AI Assistant for Cashiers

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Some Preparation Needed

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Core Responsibilities

  • 1Receive payment by cash, check, credit cards, vouchers, or automatic debits.(Core task)
  • 2Greet customers entering establishments.(Core task)
  • 3Issue receipts, refunds, credits, or change due to customers.(Core task)
  • 4Assist customers by providing information and resolving their complaints.(Core task)
  • 5Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.(Core task)
  • 6Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.(Core task)
  • 7Answer incoming phone calls.(Core task)
  • 8Answer customers' questions, and provide information on procedures or policies.(Core task)
  • 9Request information or assistance, using paging systems.(Core task)
  • 10Help customers find the location of products.(Core task)

Top Skills Required

Service Orientation
Active Listening
Speaking
Social Perceptiveness
Reading Comprehension
Critical Thinking
Coordination
Mathematics
Monitoring
Time Management

Knowledge Areas

Customer and Personal ServiceEnglish LanguageSales and MarketingAdministration and ManagementMathematicsAdministrativeComputers and ElectronicsPublic Safety and Security

Technology & Tools Used

In-Demand Technologies

Apple SafariMicrosoft EdgeMicrosoft ExcelMicrosoft Office softwareMicrosoft WindowsMozilla Firefox

Other Tools

Accounting softwareAFEXDirectBookkeeping softwareDatabase softwareElectronic medical record EMR softwareHandheld computer device softwarePoint of sale POS softwareReliaSoft Prism

Daily Work Activities

Getting Information
Performing for or Working Directly with the Public
Establishing and Maintaining Interpersonal Relationships
Communicating with Supervisors, Peers, or Subordinates
Communicating with People Outside the Organization

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