AI Assistant for Postal Service Mail Carriers

Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.

Some Preparation Needed

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Core Responsibilities

  • 1Scan labels on letters or parcels to confirm receipt.(Core task)
  • 2Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.(Core task)
  • 3Return to the post office with mail collected from homes, businesses, and public mailboxes.(Core task)
  • 4Sort mail for delivery, arranging it in delivery sequence.(Core task)
  • 5Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.(Core task)
  • 6Meet schedules for the collection and return of mail.(Core task)
  • 7Sign for cash-on-delivery and registered mail before leaving the post office.(Core task)
  • 8Hold mail for customers who are away from delivery locations.(Core task)
  • 9Turn in money and receipts collected along mail routes.(Core task)
  • 10Leave notices telling patrons where to collect mail that could not be delivered.(Core task)

Top Skills Required

Active Listening
Speaking
Critical Thinking
Social Perceptiveness
Time Management
Coordination
Reading Comprehension
Monitoring
Service Orientation
Judgment and Decision Making

Knowledge Areas

Customer and Personal ServiceEnglish LanguagePublic Safety and SecuritySales and MarketingTransportationAdministration and ManagementProduction and ProcessingEducation and Training

Technology & Tools Used

In-Demand Technologies

Microsoft Office softwareMicrosoft WindowsMicrosoft Word

Other Tools

Address Management System AMSAutomated Data Collection System ADCSDelivery operations information system DOISDelivery Routing System DRSElectronic Time Clock ETCEnd of Run Report EORTime and Attendance Collection System TACSWord processing software

Daily Work Activities

Operating Vehicles, Mechanized Devices, or Equipment
Performing General Physical Activities
Handling and Moving Objects
Getting Information
Performing for or Working Directly with the Public
Communicating with People Outside the Organization

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