AI Assistant for Credit Authorizers, Checkers, and Clerks

Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.

Some Preparation Needed

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Core Responsibilities

  • 1Keep records of customers' charges and payments.(Core task)
  • 2Compile and analyze credit information gathered by investigation.(Core task)
  • 3Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.(Core task)
  • 4Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.(Core task)
  • 5Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.
  • 6File sales slips in customers' ledgers for billing purposes.
  • 7Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
  • 8Mail charge statements to customers.
  • 9Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.
  • 10Relay credit report information to subscribers by mail or by telephone.

Top Skills Required

Reading Comprehension
Active Listening
Speaking
Critical Thinking
Writing
Social Perceptiveness
Time Management
Monitoring
Coordination
Service Orientation

Knowledge Areas

Customer and Personal ServiceEnglish LanguageMathematicsLaw and GovernmentAdministrativeEconomics and AccountingComputers and ElectronicsAdministration and Management

Technology & Tools Used

In-Demand Technologies

Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft SharePointMicrosoft WordSAP software

Other Tools

Accounting softwareEmail softwareEquifax softwareExperian softwareFinancial accounting softwareMicrosoft Internet ExplorerSpreadsheet programs

Daily Work Activities

Getting Information
Working with Computers
Communicating with People Outside the Organization
Communicating with Supervisors, Peers, or Subordinates
Documenting/Recording Information
Processing Information
Establishing and Maintaining Interpersonal Relationships
Updating and Using Relevant Knowledge

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